Terms of service

These Terms & Conditions (“Terms”) govern your use of our website Herahues.com and your purchase of products from us. By accessing or using our Site, you agree to these Terms. Please read them carefully before placing an order.

1. General Information

This Site is operated by Harlow Studios, LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Harlow Studios, LLC (DBA: Hera Hues). We offer this website, including all information, tools, and services available from this Site, to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old or have the permission of a parent or guardian to make purchases.

3. Product Information

We make every effort to display our products as accurately as possible. However, colors may vary slightly due to individual screen settings. All descriptions, images, and pricing are subject to change at any time without notice.

4. Orders & Payment

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method provided.
We reserve the right to refuse or cancel any order for suspected fraud, unauthorized use, or inventory errors.

All prices are listed in USD and include taxes where required. Shipping fees are calculated at checkout.

5. Shipping

We process and ship orders within 1-3 business days. Delivery times may vary depending on your location and chosen shipping method. We are not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided by the customer.

6. Returns & Exchanges

We accept returns and exchanges according to our Refund & Exchange Policy.

Returns are accepted for unworn, undamaged items with tags still attached.
Return shipping costs will be deducted from the refund amount.
Exchanges are free on eligible items.

7. Intellectual Property

All content on this Site, including text, images, graphics, logos, and designs, is the property of Harlow Studios, LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Site or purchase of our products. Our total liability shall not exceed the total amount paid for the product in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Terms.

12. Contact Information

For questions about these Terms, please contact us:
📧 Email: info@herahues.com